What Are Your KPIs Telling You About Your Business?

What Are Your KPIs Telling You About Your Business?

KPI’s, Key Performance Indicators, can change based on what management is looking for our in their performance. The consequence of focusing on certain performance indicators can easily cause a business owner to get more granular in their focus or the positive result in a management change in another. Here’s two stories of how this might…

You Can’t Manage What You Don’t Measure
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You Can’t Manage What You Don’t Measure

I’ve been working with a client for several years now that wasn’t managing their close rate on sales and what their average transaction size was. They purchased a sales tracking software and started tracking their closed won sales and the size of each transaction.   At first, it was hard to get their sales people to…

Are Processes, or the Lack of, Killing Your Productivity?

Are Processes, or the Lack of, Killing Your Productivity?

Processes are supposed to help organizations scale and improve efficiency, but they can quickly get out of control. The flip side is a lack of processes can create inefficiencies. The lack of processes or process redundancy can have a significant impact to your bottom line. Here are a few examples of productivity killers that might…

What is Operating Leverage and What Does it Mean to my Business?

What is Operating Leverage and What Does it Mean to my Business?

Operating leverage measures a company’s fixed costs as a percentage of its total costs (fixed and variable). It is used to evaluate the break-even point of a business as well as the likely profit levels on individual sales. If a large proportion of a company’s costs are fixed, it is considered to have high operating…

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