Across all industries, our Profitability Coaches are seeing a pattern. Business owners want to grow and many want to grow fast. The trigger is usually caused by the owner’s desire to grow due to profitability targets pursuant to an exit. The other trigger is to use additional profitability to fund the business or the owner’s…
Most business owners believe profitability is a performance issue. They assume it’s about working harder, selling more, cutting costs, or implementing the right system. When profits disappoint, the instinct is to do more — more effort, more tools, more initiatives. But after years of working privately with successful owners, a different truth becomes clear: Profitability…
As 2025 comes to a close, I’m struck with a deep sense of gratitude. This year gave me the gift of time with family—doing the things we like with the people we love—and creating memories that will anchor me for years to come. It also gave me clarity. I captured a renewed vision for my…
Complexity kills profitability. A CEO I recently worked with was exhausted. Revenue was growing, but profits weren’t. His team was juggling too many service lines—some impressive on paper, but quietly draining resources. The harder they pushed, the thinner the margins became. When we dug in, the pattern was clear: 20% of services were driving 80%…
Autumn is the season of preparation—farmers harvest, athletes train, and businesses sharpen their focus. Now’s the time to ensure your strategy is set up to deliver year-end results. Last year, I worked with the CEO of a contracting firm who was frustrated. Jobs were taking longer than expected, mistakes were cutting into margins, and year-end…
Your business legacy is more than profit—it’s about purpose. At 58, Mark, managing partner of a thriving professional services firm, found himself staring out his office window late on a Friday evening. The halls were empty, the city lights flickered beyond the glass, but his thoughts refused to quiet. For decades, he had led teams,…
Every fall, kids head off with new backpacks, fresh notebooks, and a mix of nerves and excitement. It’s a season of learning. But here’s the thing—businesses need their own “back to school” moments, too. Take the story of a mid-sized accounting firm I worked with. They were experts in tax prep and compliance, but clients…
Balancing the present and the future is key—here’s how to exit without stagnating. When Janine started her boutique marketing/consulting firm, she poured everything into building a strong reputation. Over 25 years, she became the go-to expert in her niche. Clients loved her. Her team relied on her. On the surface, the business thrived. But when…
This Independence Day, focus on building a business that sets you free. Rod owned a thriving contracting firm—trucks on the road, phones ringing, jobs booked solid. From the outside, it looked like success. But every vacation told a different story. A cracked foundation here, a cash flow crunch there. His wife started calling it the…