Do You Want a High-Performing Company?
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Do You Want a High-Performing Company?

Monitoring employee performance and holding people accountable makes many business owners uncomfortable. Many owners don’t provide job descriptions for their coworkers and spell out functions for each position. This leaves everyone confused and frustrated. Owners ask why this person doesn’t perform and employees are asking what does the boss expect them to do.  Patrick Lencioni…

ProfitSense Episode 43: Mark Beal, Instead of Flowers
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ProfitSense Episode 43: Mark Beal, Instead of Flowers

On this episode of ProfitSense, host Bill McDermott welcomed Mark Beal, CEO of Instead of Flowers. Mark discussed the story behind Instead of Flowers and how he came into his role, what makes Instead of Flowers unique, who his typical customers are, why a gifted meal from Instead of Flowers is received with such joy, and…

Teamwork Makes the Dream Work, but…
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Teamwork Makes the Dream Work, but…

When it comes to delegation or transitioning decision-making to the next level of management, it can be difficult for business owners to let go or know where to start. The dynamics of a top executive team can make or break a company. John Maxwell said, “Teamwork makes the dream work, but vision becomes a nightmare…

Want to Scale Your Business, But Don’t Know How?
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Want to Scale Your Business, But Don’t Know How?

Every business owner wants to grow their business. However, many business owners don’t where to start or what to do. Growth for “growth’s sake” is not a good strategy. But, achieving scale is. Achieving scale is where you can consistently achieve revenue growth on a relatively stable cost or asset base. In other words, the…

A Tale of Two Mindsets: The Secret to Improving Execution
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A Tale of Two Mindsets: The Secret to Improving Execution

Every business owner has a big dream for their company and wants to make it happen. But it can be overwhelming trying to figure out which decisions are helping the company grow and which ones are hurting. Once a business owner gets in a groove of their company operating smoothly, they often don’t want to…

A Tale of Two Mindsets: How Does Mindset Impact Your Strategy?
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A Tale of Two Mindsets: How Does Mindset Impact Your Strategy?

Every business owner wants the business of their dreams with lots of cash flow and profitability. And with the Baby Boomers reaching retirement age, many are wanting to monetize that business in retirement to have financial freedom. However, business owners often don’t know what they should paying attention to in order to make that happen. They’re…

A Tale of Two Mindsets: Why Documented Processes Matter
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A Tale of Two Mindsets: Why Documented Processes Matter

Every business owner wants to have the business of their dreams with lots of cash flow and profitability. However, not every business owner knows what levers to pull in their business to make that happen. Many will say, “I’m not good at managing finances” or “I might fail at managing the finances of my business,…

A Tale of Two Mindsets
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A Tale of Two Mindsets

Have you ever stopped and examined your mindset as a business owner and leader?   Your mindset impacts all aspects of your company—how you view situations and people and how you approach challenges and opportunities. It is much more nuanced than simply having a positive or negative mindset.  Check out these two business owners with dramatically…

Everything You Need to Know About Business Formation and Tax Implications
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Everything You Need to Know About Business Formation and Tax Implications

When I started my company in April 2009, I didn’t know much about business formation or the tax implications. Thank goodness I had a good friend and CPA who sat me down and told me everything I needed to know. If you’re starting a business, a CPA you know and trust is one person that should…

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